Professional Apartment Terms

1. Definitions & Interpretation

In this Agreement:

  • Landlord: Includes successors in title and any person entitled to receive rent.

  • Resident / Tenant: The person(s) named on this Agreement. If more than one, all obligations are jointly and severally liable.

  • Accommodation: The apartment/unit described in the Booking Details, including furnishings and fixtures (“Contents”).

  • Residence: The building or complex where your accommodation and shared areas are located.

  • Residence Common Areas: Shared spaces such as entrance halls, lifts, corridors, laundry, courtyard, and bike storage.

  • Booking Details: Details of your accommodation, rent, payments, and length of stay.

  • Service Media: Central heating, water, electricity, drainage, and any data/phone services provided.

  • Rent: The amount stated in the Booking Details.

  • Special Conditions: Any additional terms noted in the Booking Details.

References to “we/us/our” mean the Landlord; “you/your” mean the Resident.

2. Letting

We let your accommodation to you under a periodic tenancy (rolling agreement) starting from the Check-In Date.

  • You may use the accommodation and Residence Common Areas lawfully in common with other residents.

  • We or authorised persons may enter the accommodation for inspections, viewings, repairs, emergencies, or management purposes with at least 24 hours’ notice, except in emergencies.

  • Temporary relocation may be required for emergency repairs or operational reasons; alternative accommodation will be of comparable standard.

Conditions:

  • You are not in breach of any previous tenancy with us.

  • You have no unspent criminal convictions or fraudulent activity affecting this tenancy.

Breach of these conditions may result in notification to your guarantor or relevant authorities.

3. Landlord Obligations

We will:

  • Maintain the structure of the building, including windows and walls.

  • Maintain, repair, decorate, and clean Residence Common Areas, providing adequate heating, lighting, and security.

  • Maintain all Service Media.

  • Allow uninterrupted use of your accommodation if rent is paid and obligations are met, except for reasons outlined above.

4. Resident Obligations

You agree to:

  • Accept the property and Contents in good condition at check-in; report defects within 48 hours.

  • Keep accommodation and Contents in reasonable condition; notify us of any damage promptly.

  • Operate Service Media and electrical appliances safely, according to instructions.

  • Comply with any Special Conditions and Regulations provided in writing.

  • Allow access for maintenance, inspections, or emergencies.

  • Pay Rent and other sums due via approved methods; late payments accrue interest at 3% above Bank of England base rate.

  • Not offset payments against Rent or other charges.

5. Payment Terms, Deposit & Advanced Rent

  • Rent is payable as stated in the Booking Details.

  • Payments made on your behalf are treated as your own; you remain fully liable.

  • Any deposit is held as security for performance of your obligations and will be protected under a government-approved Tenancy Deposit Scheme.

  • Deposit cannot be offset against Rent.

  • Deposit will be refunded to the payer, minus reasonable deductions for damage or unpaid charges.

  • Any advanced rent required cannot exceed one month’s rent after agreement is signed. Failure to pay may result in termination before commencement.

6. Rent Increases

  • Rent can be increased once per year.

  • We must give at least two months’ written notice of any increase.

  • Tenants may challenge an increase at the First-tier Tribunal if they believe it is unfair.

7. Resident Conduct

  • Accommodation is for residential use only; no business activity, subletting, or illegal activity.

  • No smoking indoors or in designated non-smoking areas.

  • No drugs, weapons, or animals without consent.

  • No harassment, threats, or interference with fire safety equipment.

  • Guests must comply with these rules; you are responsible for their conduct.

  • Take reasonable steps to prevent damage, condensation, or misuse of facilities.

8. Maintenance & Damage

  • Maintain accommodation and Contents at the same standard as check-in, accounting for fair wear and tear.

  • You are liable for damage caused by you or your guests.

  • Reasonable repair costs may be apportioned to you if damage occurs.

  • Digital keys must be used on supported devices; emergency line to be used responsibly.

9. Transfer of Tenancy

  • You may only transfer the tenancy with Landlord’s written consent.

  • Incoming residents may need a guarantor and to sign a new agreement.

  • Moving within properties of the same landlord is subject to the same terms until a new agreement is signed.

10. Check-in & Check-out

  • Move-in requires completed paperwork, cleared payments, and a booked check-in slot.

  • Video inventory at check-in; defects reported within 48 hours.

  • Return keys and submit check-out form within 48 hours of vacating.

  • Landlord may charge reasonable costs for any additional cleaning, damages, or delays.

11. Termination & Notice

  • Tenancy is periodic; it continues until either party gives notice.

  • Tenants may terminate with two months’ written notice.

  • Landlord may terminate for non-payment, breaches, or statutory grounds, giving two months’ written notice unless an urgent breach requires immediate action.

12. Cancellation

  • Early termination prior to occupancy requires a suitable replacement tenant or written agreement.

  • Administrative fees may apply as outlined in the Booking Details.

13. Guarantee

  • Guarantor ensures Rent is paid and obligations are met.

  • Landlord may pursue the guarantor without first pursuing the tenant.

14. Data Protection

  • Personal data will be used in accordance with the Landlord’s Privacy Policy [link].

  • You have rights regarding your data under UK data protection law.

15. Notices

  • Notices to Landlord: 5 Legge Lane, Birmingham B1 3LD

  • Notices to Resident: Accommodation address

16. Off-Plan Properties

  • Minor layout or numbering changes may occur. By paying the reservation fee, you agree to such adjustments.

17. Special Conditions

  • Rebooking may be cancelled if rent is outstanding.

  • Landlord may notify guarantor or authorities in such cases.

18. Jurisdiction

  • Governed by English law.

  • Disputes resolved under the courts of England and Wales.