GETTING HERE

WHAT IS THE ADDRESS?

Volume Works, 37 Hanley Street, Birmingham, West MIdlands B19 3SP.

WHERE CAN I PARK MY CAR?

If you just need parking whilst you unload your belongings, we recommend that you bring some change or use the mobile parking app, RingGo for the pay and display bays on Hanley Street itself. There's also a car park directly opposite the residence if you're staying for longer than a couple of hours, which will work out cheaper.

For long term parking for the duration of your stay at Volume Works, an annual parking permit for parking bays near Volume Works can be purchased from Birmingham City Council here for just £250. These are limited in number.

Alternatively, you can contact the operators of the car parks nearby and ask about long term parking permits.

IS VOLUME WORKS WITHIN THE CLEAN AIR ZONE?

Yes. To improve air quality within the city, Birmingham introduced a Category D Clean Air Zone on 1 June 2021 and will charge owners of the most high-polluting vehicles to drive within certain parts of the city centre, unless they have an exemption. You can check if your car is exempt here. The charges for vehicles which do not meet the emission standard will be £8 per day. A resident who meets specific eligibility criteria, may be able to apply for a temporary exemption permit here.

CHECK-IN

WHEN CAN I MOVE IN?

Once outstanding payments have been received in cleared funds, you will be invited to book your move-in slot. You should email book@volume.property with the date and time of your arrival. It is self check-in however ywe would recommend that you check-in Monday-Friday between 9am-5pm in case you need any assistance.

WILL I NEED ANY DOCUMENTATION TO CHECK-IN?

You will need to bring your Photo ID (passport or driver’s licence) and your student ID (UCAS confirmation or Student Card).

Right to Rent Documentation

The above documentation should be enough to confirm your Right to Rent in the UK however in some instances further documentation may be required. Please see here to check if you will need to bring any additional documentation.

WHAT CAN I EXPECT AT CHECK-IN?

Volume Works is completely keyless. Access to the building and your apartment will be through an App. You will be invited to download the App onto your smart phone, 48 hours before your check-in slot. This will allow for a self check-in process. Access will begin from your booked check-in slot.

COVID- 19

WHAT COVID-19 POLICIES DOES VOLUME WORKS HAVE IN PLACE?

Whilst most legal restrictions have been lifted across the UK and many people have been vaccinated, it is still possible to catch and spread COVID-19, even if you are fully vaccinated. We ask that all residents follow and keep updated on the latest government guidance displayed on their webpage - https://www.gov.uk/coronavirus Guidance from 19th July Your check-in slot must be booked so we can ensure all residents have a COVID Safe check-in. If you need to self-isolate this means you cannot use the communal facilities such as the residents’ lounge and laundry room.

DO I NEED TO SELF-ISOLATE/QUARANTINE IF I AM ARRIVING FROM OUTSIDE THE UK?

If you are arriving from outside of the UK, please follow the government guidance depending on whether you are arriving from a Red, Amber or Green List country or territory:

Government Rules for Entering England

If you do need to self-isolate at any point during your stay with us, the wonderful NHS provides a responder service which can help with things like: collecting shopping collecting medicines and prescriptions phone calls if you want to chat to someone Call 0808 196 3646 (8am to 8pm, everyday) to arrange help from a volunteer.

PAYMENTS

HOW DO I PAY MY RENT?

If you are paying your rent in instalments, please check payment dates below. Your first instalment was the £99 paid on booking. Your second instalment is due by 30th August.

Your rent will be collected by direct debit through GoCardless on the due dates below. You will be sent a separate email to set this up.

If you are paying for the full contract in advance, the full payment is due by 30th August. You will receive an email over the next week with details to make payment by BACS transfer. The £99 paid on booking will be deducted from your total amount due.

WHAT FACILITIES WILL I FIND ON-SITE?

Residents’ Lounge:

The Residents’ Lounge features comfy sofas, a wall mounted TV, table and chairs and a ping pong table. We hope you make the most of this space to socialise with your fellow residents.

Laundry Facilities:

The laundry room is located off the Residents’ Lounge and includes washing machines and dryers connected to an app so you can check availability from the comfort of your apartment. You will also find a vacuum cleaner.

Outside Space:

There is a lovely Resident’s courtyard which we encourage residents to use all year round.

Bike Storage:

Indoor bike storage is available in the courtyard. Please remember to bring your own bike lock.

The Swings:

In the Entrance Lobby for Volume Works you will find two swings, just because!

WHAT TO BRING

Below is a comprehensive list of what you will find in your apartment. There are lots of helpful lists on the internet to make sure you don't forget anything.

WHAT’S IN MY BEDROOM?

• Double Bed (Dimensions 135cmx190cm ) in Edition I and II studios and King Size bed (Dimensions 150cmx190cm) in Edition III and IV studios
• Desk and chair (x2 in Edition IV studios)
• Wardrobe with shelves (Quadruple size in Edition IV studios)
• Coat hooks
• Book shelf
• Bedside table (x2 in Edition IV studios)
• Under bed storage
• 32” Smart TV in Edition I and II studios and 40” Smart TV in Edition III and IV studios

Not included/Items you may want to bring: Iron & ironing board, Hangers, Bedding (Mattress protector, Duvet, Pillows, Duvet cover, Pillowcases, Fitted sheets) TV aerial (Smart TV provides access to internet streaming Apps such as Netflix, BBC iplayer etc. An aerial will be required to watch the full Freeview and Terrestial TV broadcast channels)

WHAT’S IN MY KITCHEN?

• Fridge/Freezer
• Sink
• Oven
• Microwave oven
• Two ring electric hob
• Cupboards
• Cutlery Drawer

Not included/ items you may want to bring: Kettle, Toaster, Waste bin

WHAT’S IN MY BATHROOM?

• Shower
• Washbasin
• Bathroom Mirror
• Toilet
• Towel hook

Not included/ items you may want to bring: Towels, Toilet paper, Waste bin, Toilet brush

Is there anything I shouldn't bring?

For your safety the following items are not permitted:

• Candles, incense sticks or anything else which may constitute a fire hazard or require a naked flame
• Electric heaters, paraffin heaters or gas heaters
• Chip pans and deep fat fryers
• Halogen bulbs or decorative mains-powered fairy lights (battery-operated are allowed)
• Additional items such as fridges, freezers, washing machines and portable cookers

SOME FAQS

WILL I NEED CONTENTS INSURANCE?

You may want to protect your personal possessions against loss, theft and damage. There are different types of contents insurance and some may even cover you outside your home. We currently do not offer contents insurance to our residents.

CAN I MOVE IN EARLY OR STORE MY BELONGINGS BEFORE SEPTEMBER 11TH?

We are unable to offer an early check-in or allow you to store your belongings before September 11th.

CAN I VIEW?

With not long to go before you can check-in, we would appreciate your patience as we prepare for your arrival and so we will not be holding any viewings. The bulding is now complete, with just some final touch ups and cleaning taking place.

CONTACT US

CAN I SPEAK TO SOMEONE OVER THE PHONE?

Yes. The Volume Team are available on 0121 285 9490. If you are unable to reach us, please leave your name, number and email address and we will get back to you as soon as possible.

CAN I MESSAGE YOU?

Yes, click Message Us below or Whatsapp us on +44 121 285 9490.